Overview

Overview

  1. Statements/invoices are handled differently in DomicoCloud. They are not considered a “letter” that can be modified like they were in Domico 7.
  2. Statements are generated using the same template for all DomicoCloud clients and cannot be modified.
  3. Statements in DomicoCloud cannot be manually generated. Statements are created automatically according to the customer's billing cycle (monthly, annual, etc). Any manually-generated statements would need to be done outside of DomicoCloud.

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    • Print Statement

      1. To have the statement added to your print queue, navigate to Lease > Settings Set Print Statement to Yes. Repeat this for all units on the account that should have printed statements.

    • Deleted Print Jobs

      Items shown on the Current tab will have a delete button below them. Clicking the “delete” button will move the job to the Deleted tab. Once an item has been deleted it cannot be moved back to Processed. it is still available to print again from the ...

    • Reprinting Old Jobs

      If you need to reprint an old letter, you can switch to the “Processed” tab and see all the day’s print jobs. Just like normal you can check off the boxes for the documents you need printed and click the “print” button to generate the PDF. If you ...

    • Email Statement

      The customer will need an email address on their profile: Navigate to User Info and set Email Statement to Yes. The email address shown will receive the statement(s). Statements for all units on the account will be emailed.

    • Domico Cloud Overview Training (video)