Adding insurance to a current rental
- On the tenant’s account, go to the Lease tab:

2. If the tenant has multiple units, be sure to select the correct Lease from the list.
3. Click Add Billing Plan…
4. Select the billing plan for the coverage amount the tenant has chosen and click Save.
5. The Insurance billing plan is now on the unit:

Paying the Prorated Amount
1. After adding the new billing plan, the prorated charge does not populate by default. To pay the prorate, open the Payment screen.
2. If the unit’s rent is current, there will be $0.00 due:

3. Click Edit… under Prepay.
4. Change “1 Month(s)” to “1 Day(s)” and hit the Tab key to refresh the screen:

Depending on the timing of when the insurance is added and when the next charges are due, DomicoCloud may include the upcoming period, as shown above.
5. Click Save to add the insurance charges to the payment:

6. Complete the payment normally.
Related Articles
Removing Insurance
On the customer’s account, go to the Lease tab. Click the Billing Plan for the insurance charges: 3. Click Edit Billing Plan... 4. In the Billing Plan Info window, click Delete 5. Any unpaid insurance charges will need to be voided or credited.
Add a New Billing Plan/Size Code
Navigate to Financial Setup > Billing Plans > Add Billing Plan... The Billing Plan Info screen will open. Here’s a breakdown of the fields: SKU: This determines what type of recurring charge this is: RENT, INSURANCE, UTILITIES, etc. Description: ...
Change the Default Billing Plan/Size Code
Navigate to Units > Unit Manager Locate the unit you want to update Click Edit Unit Click the existing Default Billing Plan then Edit Billing Plan... The Billing Plan Info screen will open: Select the new Billing Plan from the list and Save.
Adding a Prepay Discount to an Existing Customer
In this example I’ll use a common promo discount: Pay 11 Months, Get 12th Month Free. In Financial Setup > Discounts, the discount should be configured as: Amount: 100% Start After: 11 Month(s) Duration Type: One Time On the customer’s account, ...
Adding an Ongoing Discount to an Existing Customer (Senior, Employee, etc.)
On the customer’s account, navigate to Lease > (select unit) > Edit Billing Plan… In the Billing Plan Info screen, scroll down to Discount(s): Check the box for the discount being applied and click Save. The discount name will be shown on the ...