Adding a Prepay Discount to an Existing Customer

Adding a Prepay Discount to an Existing Customer

In this example I’ll use a common promo discount: Pay 11 Months, Get 12th Month Free. 

In Financial Setup > Discounts, the discount should be configured as:
Amount: 100%
Start After: 11 Month(s)
Duration Type: One Time

  1. On the customer’s account, navigate to Lease > (select unit) > Edit Billing Plan…


  2. In the Billing Plan Info screen, scroll down to Discount(s), check the box for the discount being applied, click Save:


  1. Return to the Acct Activity tab and click Enter Payment…



  2. Check the box for the unit being paid (if needed) in the top left. Under Prepay click Edit…


  1. By default, you will see the upcoming month’s charges. Change the 1 to 12 and hit Tab to refresh the screen.



  2. DomicoCloud will return the next 12 months of charges. Scroll down to the last month and verify the discount is set to apply:



  1. Click Save to add these charges to the payment.



  2. The Apply Amount and Payment Amount have both updated to the new total. Scroll down the Prepay Transactions list to see the discount as well:


  3. If the total amount due is correct, post the payment normally.

  4. The receipt will show the new Paid Through Date (including the discounted month) and it will list all periods that have been paid for. The 12th month is not included because it was not technically paid for.

  5. The Overview screen also shows the new Paid Through Date:



  6. The Acct Activity screen lists all future periods that were paid for, including the discounted month:




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