Create a Pending Transaction / Autopay

Create a Pending Transaction / Autopay

DomicoCloud allows you to schedule payments without enrolling the customer in AutoPay. You may also need to do this if you’ve enrolled someone in AutoPay after statements have generated. The payment card must be saved in User Info > Credit Card to be processed this way. 

  1. Navigate to the Acct Activity tab on the customer’s account.


  1. Click Create… next to Pending Transaction Amount



  2. Set Transaction Type to Credit Card and add the rest of the information

  3. Click Save to commit the change

Pending Transactions are created for one unit at time. If the customer is renting more than one unit, repeat these steps for all units that should be paid with this Pending Transaction. The Amount of each Pending Transaction should be the amount to pay that specific unit, not the combined amount due from all units.


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