Enabling Autopay with Bank Draft/ACH
Note: in order to process ACH/Bank Draft you must enable this feature in DomicoPay. If you need to add ACH processing, please open a support ticket.
- Obtain the complete routing number and account number from the customer. A voided check is best to avoid any ambiguity and incorrect data.
- Navigate to User Info > Bank Account

- Click Save to store the details. The account details will be masked once saved.
- Still in the User Info section, click to General:

- Change AutoPay Method to Credit Card or Bank Draft.
- Draft Day will appear to the right and default to “Monthly Bill Day” (the day rent is charged). If the customer wants their payment processed on a different day of the month, select the day from the Draft Day list:

- Click Save in the lower-right corner to commit the changes.
If the customer has an upcoming charge, DomicoCloud will ask if you want to schedule the next Autopay:
“This customer has a future balance of $$$. Would you like to schedule an auto payment pending transaction on this customer's upcoming draft day?”
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