Manually Update Unit Lock Status
- Navigate to Units > Unit Manager
- Locate the unit you want to update
- Click Edit Unit
- Scroll down to about the middle of the page, and you will find "Lock Status"
- Select the correct status from the list and save the window.


Related Articles
Make a Unit Unavailable or Available
Navigate to Units > Unit Manager Locate the unit you want to update Click Edit Unit Change Enabled to Yes / No / Deleted No = unit will not be available to rent, but it will be counted and included on reports. Deleted = unit will not be available to ...
Change the Default Billing Plan/Size Code
Navigate to Units > Unit Manager Locate the unit you want to update Click Edit Unit Click the existing Default Billing Plan then Edit Billing Plan... The Billing Plan Info screen will open: Select the new Billing Plan from the list and Save.
Overlock Work Orders
Overview When a unit gets to the overlock late step a “Overlock” work order is added Once the work order is completed, the unit’s lock status is updated to “Overlocked” After the tenant pays their balance a “Remove Overlock” work order is added Once ...
Manually Bouncing a Bank Draft Payment
Bouncing ACH Payments in Domico Cloud Automatically bouncing rejected Bank Draft payments is available! Open a support ticket for more information. If you must bounce a Bank Draft payment manually, follow the same steps as bouncing a check. ...
Update Street Rates
You can change the street rate effective immediately in Financial Setup > Billing Plans: Select the billing plan to change > Edit Billing Plan... Update the Price and Save: The price will update immediately. If you also have a web-only price and ...