Move-in Discounts

Move-in Discounts

  1. After choosing the unit on the New Tenant screen, click Discount(s) to see the list of available discounts.



  2. Tick the checkbox for the applicable discount and the screen will flash. If your discount applies to the first rent charge, scroll down to Estimated Transactions to see the updated balance due.



  3. If your initial payment requires only the first month’s charges, proceed with the payment normally.


  4. If your discount applies to future rent charges, DomicoCloud does not automatically include those periods in the move-in charges. Complete the move-in to get to the Payment Entry screen:





  5. Click Edit… under Prepay to add the future charges.



  6. Change Advance: to add the additional months’ charges (rent and any other recurring charges). Hit Tab and the screen will refresh with the new balance due. In the example above, Previous Balance is the amount charged during the move-in. Click Save.

  7. The Payment Entry screen now includes Prepay Transactions and a larger balance.






  8. Proceed with payment normally. 


At this time the receipt does not include pending discount details, however the Paid Through Date is included and the Balance owed is $0.00:



    • Related Articles

    • Creating a Discount

      Financial Setup > Discounts > Add Discount…  Name Amount Can be a percentage or dollar amount Show plan on Website (API) Adjust Price to Total Above Use this for “$1 Move-in” type specials Prorate… Leave this as No in most scenarios Round to the ...
    • Adding a Prepay Discount to an Existing Customer

      In this example I’ll use a common promo discount: Pay 11 Months, Get 12th Month Free.  In Financial Setup > Discounts, the discount should be configured as: Amount: 100% Start After: 11 Month(s) Duration Type: One Time On the customer’s account, ...
    • Adding an Ongoing Discount to an Existing Customer (Senior, Employee, etc.)

      On the customer’s account, navigate to Lease > (select unit) > Edit Billing Plan… In the Billing Plan Info screen, scroll down to Discount(s): Check the box for the discount being applied and click Save. The discount name will be shown on the ...
    • Returning a Security Deposit

      DomicoCloud does not print checks at this time.  Following a move-out, you will be prompted with the Refund Security Deposit window. There will be two fields available to you: Amount to apply to account balance: Use this option if you do not plan to ...
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