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Move-in Discounts
After choosing the unit on the New Tenant screen, click Discount(s) to see the list of available discounts. Tick the checkbox for the applicable discount and the screen will flash. If your discount applies to the first rent charge, scroll down to ...
Add a New Billing Plan/Size Code
Navigate to Financial Setup > Billing Plans > Add Billing Plan... The Billing Plan Info screen will open. Here’s a breakdown of the fields: SKU: This determines what type of recurring charge this is: RENT, INSURANCE, UTILITIES, etc. Description: ...
Combine / Split Multi-Unit Account (video)
Combine Multi-Unit Account First decide which account you want to keep "primary", and which you want to abandon "old". Consider the stored autopay info and the details collected in user info. Pull up the old account and go to Lease > Settings Click ...
Returning a Security Deposit
DomicoCloud does not print checks at this time. Following a move-out, you will be prompted with the Refund Security Deposit window. There will be two fields available to you: Amount to apply to account balance: Use this option if you do not plan to ...
Online Account Setup (video)