Posting Pre-Payments

Posting Pre-Payments

When a tenant is paid in full or in advance, you will need to tell the system to calculate the pre-pay months before posting your payment.

Otherwise the credit will stay on the account until the next months charges (or any manually added charges) are applied.

 

From the payment screen:

1 – Check off the box next to the unit at the top

2 – look for “Future Transactions” and click to include them. After you click the blue bar, the charges will be included in the "Apply Amount" at the top

              Future transactions are added to accounts when invoices are sent out.

3 – If you need to add more, click on “Edit” next to pre-pay

4 – Enter the number of months to calculate, and save the screen

5 – Review the “Apply Amount” at the top and the charges showing

6 – Complete the payment.






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